Your opinions on
This business only cared about their own profits and showed no respect for the customer. When I made the deposit, I clearly asked whether they would return it via bank transfer if we decided not to proceed and didn’t come in person. They said yes, but later forced us to drive two hours to pick it up ourselves.
The team; Ludovic, Frederique and Melanie were great people to work with. Grenier Chrysler - Montréal-est had given me great service and an easy experience to purchase a vehicle.
Thanks again!
I had a very disappointing experience. I asked the staff member three times if I could get my deposit refunded over the phone without going there in person, and each time he said yes. But when I called two days later to request the refund, they suddenly told me I had to come in person. I ended up having to drive two hours to the dealership — while I was sick — just to get my money back. And when I was there, the staff did not really care about us and why we’re there!
Amazing experience, in particular with frederique, she is a wonderful and very professional Financial advisor, she was very patient with the explanations, and did all her best to make me satisfied , very proud to deal with grenier chrysler
and thank you to melanie for taking the time to set up all the technologies in my brand new cherokee
Great service and really courteous staff. Thanks to Miss Sabrina for helping me sell my used car at a reasonable price with no stress! The whole process was made super smooth and easy!
